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Data Protection Declaration

Privacy policy

REOS takes the protection of its users' data very seriously and treats personal data confidentially in accordance with the legal requirements and this data protection declaration. Personal data is any information relating to an identified or identifiable natural person (e.g. name, e-mail address and telephone number).

It is possible to use the REOS website without providing personal data. If you use the website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser sends to our server. If you would like to view our website, we collect the following data, which is technically necessary for us to display our website and to guarantee stability and security (legal basis is Art. 6 Para. 1 S. 1 lit. f DS-GVO): IP address, date and time, time zone difference to GMT, content of the request (specific page), access status/http status code, amount of data transferred, website from which the request comes, browser, operating system, language and version of browser software.

If you contact us via the contact form, your details from the form will be stored and processed on the basis of Art. 6 (1) sentence 1 lit. a) EU-DSGVO or Art. 6 (1) sentence 1 lit. b) EU-DSGVO for the purpose of implementing pre-contractual measures and for the fulfilment of any contract that may arise. If you are the contact person for your company, the legal basis for data processing is Art. 6 (1) sentence 1 lit. f) EU-DSGVO. If you have contacted us via the chat window on our website before sending the form, the chat history will be stored together with your data. As soon as the contractual obligations have been fulfilled by both parties or in the event that the contractual negotiations are unsuccessful, your data will be deleted immediately.

By explicitly requesting our newsletter in our contact form, you agree that we may regularly send you our newsletter to your specified e-mail address on the basis of Art. 6 para. 1 sentence 1 lit. a) EU-DSGVO in order to inform you about news relating to our company and our products. Your data will not be used for any other purpose. Of course you have the possibility to unsubscribe from the newsletter at any time to revoke your consent for the future. To do so, please click on the corresponding button in the newsletter sent to you. After successful cancellation your registered e-mail address will be deleted immediately.

We work with bitrix24.de, a web-based platform on which we store your data. The data is hosted in the data centres of Amazon Web Services in Frankfurt am Main and thus in the European Union. These data centres meet the requirements of the DSGVO directive. You can find further information at: https://www.bitrix24.de/gdpr/

You have the right at all times to receive information free of charge about your personal data stored by REOS, about the processing purposes and the planned storage period. You also have the right to correct, block, transfer or delete this data. You also have the right to restrict the processing of your personal data or to object to the processing in general. The processing of your data up to that point remains lawful. The revocation is only valid for the future. In the cases mentioned, please send us an e-mail to our data protection officer Tom Leppin (datenschutz@reos-software.com). In the event that you do not consent to the use of your data, you have the right to complain to the responsible supervisory authority.


Use of cookies

REOS uses cookies to better tailor our services to the wishes of our customers and to collect statistical data on the use of our website. The cookies are small text files that are stored locally in the memory of your Internet browser on the computer you are using, thus enabling the recognition of your Internet browser in particular. The cookies used by REOS do not collect any personal data of our users. Our User can delete the cookies himself/herself at any time by calling up the corresponding menu item in his/her Internet browser and/or deleting the cookies from his/her computer's hard drive.


Use of Google Analytics

REOS uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses cookies which are stored on your computer and which enable an analysis of the use of the REOS website by the customer. The information generated by the cookie about your use of the REOS website is generally transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on the REOS website, Google's IP address will be shortened in advance within member states of the European Union or in other states that are parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of REOS, Google will use this information for the purpose of evaluating the use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. The IP address transmitted by the customer's browser within the framework of Google Analytics is not combined with other Google data. The Customer can prevent the storage of cookies by adjusting the settings of the browser software accordingly; however, REOS points out that in this case not all functions of the REOS website may be fully utilised. The Customer can also prevent the collection of data generated by the cookie and the use of the REOS website (including the Customer's IP address) from being sent to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

We use Google Analytics to analyse and regularly improve the use of our website. We can use the statistics obtained to improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has subjected itself to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Art. 6 para. 1 sentence 1 lit. f DS-GVO. This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out using a user ID. You can deactivate the cross-device analysis of your usage in your customer account under "My data", "Personal data".

Third party information: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001, User terms and conditions: http://www.google.com/analytics/terms/de.html, Privacy policy overview: http://www.google.com/intl/de/analytics/learn/privacy.html and the privacy policy: http://www.google.de/intl/de/policies/privacy

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are: Browser type / browser version, operating system used, referrer, URL, host name of the accessing computer, time of the server request.

These data cannot be assigned to specific persons. A consolidation of this data with other data sources is not carried out. We reserve the right to check this data subsequently if we have concrete indications of illegal use.


Liability for contents

As a service provider, we are responsible for our own content on these pages according to § 7 para.1 TMG (German Telemedia Act) and general laws. According to §§ 8 to 10 TMG, we are not obliged to monitor transmitted or stored external information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information according to general laws remain unaffected. However, liability in this respect is only possible from the time of knowledge of a concrete infringement. If we become aware of any such infringements, we will remove such content immediately.


Liability for links

Our offer contains links to external websites of third parties, over whose contents we have no influence, and therefore we cannot assume any liability for these external contents. For the contents of the linked pages is always the respective provider or operator of the sites responsible. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognizable at the time of linking. However, a permanent control of the contents of the linked pages is not reasonable without concrete evidence of a violation of the law. If we become aware of any infringements, we will remove such links immediately.



The contents and works on these pages created by the site operators are subject to German copyright law. The reproduction, editing, distribution and any kind of use outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of these pages are only permitted for private, non-commercial use. Insofar as the content on this site was not created by the operator, the copyrights of third parties are respected.

In particular, third-party content is marked as such. Should you nevertheless become aware of a copyright infringement, please inform us accordingly. If we become aware of any infringements, we will remove such contents immediately.


Information About the EU-Wide Regulation About Online Dispute Resolution

With the EU Regulation No. 524/2013, which has been valid since 06.01.2016, a new EU platform was introduced. It offers a simple, efficient, fast and cost-effective out-of-court solution for disputes arising from online legal transactions between a business and a consumer. This link will take you to the EU conciliation body: http://ec.europa.eu/consumers/odr/


Objection advertising mails

The use of contact data published within the scope of the imprint obligation for the transmission of not expressly requested advertising and information material is hereby contradicted. The operators of the website expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam e-mails.