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Data Protection Declaration

Privacy policy

REOS takes the protection of its users' data very seriously and treats personal data confidentially in accordance with the legal requirements and this data protection declaration. Personal data is any information relating to an identified or identifiable natural person (e.g. name, e-mail address and telephone number).

It is possible to use the REOS website without providing personal data. If you use the website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser sends to our server. If you would like to view our website, we collect the following data, which is technically necessary for us to display our website and to guarantee stability and security (legal basis is Art. 6 Para. 1 S. 1 lit. f DS-GVO): IP address, date and time, time zone difference to GMT, content of the request (specific page), access status/http status code, amount of data transferred, website from which the request comes, browser, operating system, language and version of browser software.

If you contact us via the contact form, your details from the form will be stored and processed on the basis of Art. 6 (1) sentence 1 lit. a) EU-DSGVO or Art. 6 (1) sentence 1 lit. b) EU-DSGVO for the purpose of implementing pre-contractual measures and for the fulfilment of any contract that may arise. If you are the contact person for your company, the legal basis for data processing is Art. 6 (1) sentence 1 lit. f) EU-DSGVO. If you have contacted us via the chat window on our website before sending the form, the chat history will be stored together with your data. As soon as the contractual obligations have been fulfilled by both parties or in the event that the contractual negotiations are unsuccessful, your data will be deleted immediately.

By explicitly requesting our newsletter in our contact form, you agree that we may regularly send you our newsletter to your specified e-mail address on the basis of Art. 6 para. 1 sentence 1 lit. a) EU-DSGVO in order to inform you about news relating to our company and our products. Your data will not be used for any other purpose. Of course you have the possibility to unsubscribe from the newsletter at any time to revoke your consent for the future. To do so, please click on the corresponding button in the newsletter sent to you. After successful cancellation your registered e-mail address will be deleted immediately.

We work with bitrix24.de, a web-based platform on which we store your data. The data is hosted in the data centres of Amazon Web Services in Frankfurt am Main and thus in the European Union. These data centres meet the requirements of the DSGVO directive. You can find further information at: https://www.bitrix24.de/gdpr/

You have the right at all times to receive information free of charge about your personal data stored by REOS, about the processing purposes and the planned storage period. You also have the right to correct, block, transfer or delete this data. You also have the right to restrict the processing of your personal data or to object to the processing in general. The processing of your data up to that point remains lawful. The revocation is only valid for the future. In the cases mentioned, please send us an e-mail to our data protection officer Tom Leppin (datenschutz@reos-software.com). In the event that you do not consent to the use of your data, you have the right to complain to the responsible supervisory authority.

 

Use of cookies

REOS uses cookies to better tailor our services to the wishes of our customers and to collect statistical data on the use of our website. The cookies are small text files that are stored locally in the memory of your Internet browser on the computer you are using, thus enabling the recognition of your Internet browser in particular. The cookies used by REOS do not collect any personal data of our users. Our User can delete the cookies himself/herself at any time by calling up the corresponding menu item in his/her Internet browser and/or deleting the cookies from his/her computer's hard drive.

 

Use of Google Analytics

REOS uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses cookies which are stored on your computer and which enable an analysis of the use of the REOS website by the customer. The information generated by the cookie about your use of the REOS website is generally transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on the REOS website, Google's IP address will be shortened in advance within member states of the European Union or in other states that are parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of REOS, Google will use this information for the purpose of evaluating the use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. The IP address transmitted by the customer's browser within the framework of Google Analytics is not combined with other Google data. The Customer can prevent the storage of cookies by adjusting the settings of the browser software accordingly; however, REOS points out that in this case not all functions of the REOS website may be fully utilised. The Customer can also prevent the collection of data generated by the cookie and the use of the REOS website (including the Customer's IP address) from being sent to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

We use Google Analytics to analyse and regularly improve the use of our website. We can use the statistics obtained to improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has subjected itself to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Art. 6 para. 1 sentence 1 lit. f DS-GVO. This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out using a user ID. You can deactivate the cross-device analysis of your usage in your customer account under "My data", "Personal data".

Third party information: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001, User terms and conditions: http://www.google.com/analytics/terms/de.html, Privacy policy overview: http://www.google.com/intl/de/analytics/learn/privacy.html and the privacy policy: http://www.google.de/intl/de/policies/privacy

 

Use of Google AdWords

We use "Google AdWords" on our website, a service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as: "Google"). Google AdWords enables us to draw attention to our attractive offers by means of advertising material (so-called Google AdWords) on external websites. This enables us to determine how successful individual advertising measures are. These advertising media are delivered by Google via so-called "Ad Servers". We use so-called "Ad Server Cookies" for this purpose, by means of which certain parameters for measuring success, such as the display of the ads or clicks by the users, can be measured. If you reach our website via a Google ad, Google AdWords will store a cookie on your PC. These cookies usually lose their validity after 30 days. They should not be used to identify you personally. For this cookie, the following information is usually stored as analysis values: Unique Cookie-ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions), opt-out information (marking that the user no longer wishes to be addressed). These cookies enable Google to recognize your web browser. If a user visits certain pages of an AdWords client's website and the cookie stored on their computer has not expired, Google and the client will be able to tell that the user clicked on the ad and was redirected to that page. Each AdWords client is assigned a different cookie. Cookies can't be tracked through the websites of AdWords clients. We ourselves do not collect and process any personal data in the advertising measures mentioned. We only receive statistical evaluations from Google. By means of these evaluations we can recognize which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising material, in particular we cannot identify the users on the basis of this information. Due to the marketing tools used, your browser automatically establishes a direct connection with the Google server. We have no influence on the scope and further use of the data collected by Google through the use of Google AdWords. 

To our knowledge, Google receives the information that you have called up the corresponding part of our website or clicked on an advertisement from us. If you have a user account with Google and are registered, Google can assign the visit to your user account. Even if you are not registered with Google or have not logged in, there is a possibility that Google will find out and save your IP address.

We use Google AdWords for marketing and optimization purposes, in particular to display ads that are relevant and interesting for you, to improve campaign performance reports and to achieve a fair calculation of advertising costs. This is also our legitimate interest in processing the above data, it is based on Art. 6 para. 1 lit. f) DSGVO. 

You can prevent the installation of cookies by deleting existing cookies and deactivating the storage of cookies in the settings of your web browser. We would like to point out that in this case you may not be able to use all functions of our website to their full extent. You can also prevent the storage of cookies by setting your web browser to block cookies from the domain "www.googleadservices.com" (https://www.google.de/settings/ads). We would like to point out that this setting will be deleted if you delete your cookies. You can also view interest-related advertisements via the link http://www.aboutads.info/choices disable.

We would like to point out that this setting is also deleted if you delete your cookies.

In addition, Google has submitted to the privacy shield agreement concluded between the European Union and the USA and has certified itself. Google thereby undertakes to comply with the standards and regulations of European data protection law. You can find more information in the entry linked below: https://www .privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

Further information on data use by Google, on setting and objection possibilities as well as on data protection can be found on the following Google websites:

Privacy Policy: http://www.google.de/intl/de/policies/privacy

Google website statistics: https://services.google.com/sitestats/de.html

 

Facebook Tracking Pixel

Within our internet presence we use with your consent the "tracking pixel" of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook").

This pixel can be used to track the behaviour of users after they have been directed to our website by clicking on a Facebook advertisement. This allows us to measure the effectiveness of Facebook Ads for statistical and market research purposes. The data collected in this way is anonymous to us, which means we do not see the personal data of individual users. This data is, however, stored and processed by Facebook, which we will inform you about according to our state of knowledge.

Facebook can link this data with your Facebook account and also use it for its own use for advertising purposes, in accordance with Facebook's Data Usage Policy. You have the option to prohibit Facebook and its partners from displaying advertisements. You can edit the settings for Facebook advertisements by clicking on the following link:

https://www.facebook.com/ads/website_custom_audiences/

 

Facebook Custom Audiences

We use communication tools of the social network Facebook, especially the product Custom Audiences and website Custom Audiences. In principle, a non-reversible and non-personal checksum (hash value) is generated from your usage data, which can be transmitted to Facebook for analysis and marketing purposes. For the product website Custom Audiences the Facebook cookie is addressed. For further information on the purpose and scope of data collection and the further processing and use of data by Facebook, as well as your setting options for protecting your privacy, please refer to the Facebook data protection guidelines, which can be found at:

https://www.facebook.com/ads/website_custom_audiences/ and
https://www.facebook.com/privacy/explanation
If you wish to object to the use of Facebook Website Custom Audiences, you can do so at https://www.facebook.com/ads/website_custom_audiences/.

If you wish to object to the use of Facebook Website Custom Audiences, please log off from our web services.

 

Processing of (personal) data by the operator of Mobile Funnel

General information

This website uses Mobile Funnel (hereinafter: Funnel), operated by Perspective Software GmbH (hereinafter: Perspective), a company based in Germany, which offers software for the creation and operation of Mobile Funnel (https://perspective.co/impressum). The data entered when using Mobile Funnel will be transmitted using SSL encryption and stored in a database. The operator of this website is solely responsible for this data in accordance with Art. 24 DSGVO. Perspective is only the operator of the software and in this context is the processor in accordance with Art. 28 DSGVO. The basis for processing by Perspective is a contract for order processing between the responsible party and Perspective. In addition, Perspective Software GmbH processes further data, some of which may also be personal data, in order to provide its services, in particular for the operation of Mobile Funnel. This is described in more detail below.

The responsible body within the meaning of the data protection law is
Perspective Software GmbH
Müggelstraße 22
10247 Berlin
e-mail: privacy@perspective.co

Access logs ("server logs")

With every access to the funnels, general log data, so-called server logs, are automatically recorded. These data are usually pseudonyms and therefore do not allow any conclusions about a natural person. Without this data it would be technically partly impossible to deliver and display the contents of the software. In addition, the processing of this data is absolutely necessary for security reasons, in particular for access, input, transfer and storage control. In addition, the anonymous information may be used for statistical purposes and to optimise the offer and technology. In addition, the log files can be subsequently checked and evaluated if there is a suspicion of illegal use of the software. The

The legal basis for this can be found in Section 15 (1) of the Telemedia Act (TMG) and Article 6 (1) f of the DSGVO. In general, data such as the domain name of the website, the web browser and web browser version, the operating system and the time stamp of access to the software are recorded. The user's IP address is not stored. However, the user is assigned a so-called session ID. The scope of this logging does not exceed the usual scope of any other website on the Internet. The storage period of these access logs is up to 7 days. There is no right of objection.

Collection of user behaviour data

In general, data such as the domain name of the website, the web browser and web browser version, the operating system, the user's session ID and the time stamp of access to the software are collected. All data that the user enters when using the funnel (e.g. answering form fields; use of interactive components) is assigned to the user by means of a session ID and made available to the operator of this website. The operator of this website is responsible for the deletion, storage and further processing of this personal data in accordance with current legislation.

Use of cookies

So-called cookies are used in the funnel. These are small text files which are stored on the device with which you access these funnels. The cookies used are used to ensure security when visiting a website ("absolutely necessary"), to implement certain functionalities such as standard language settings ("functional") and to improve the user experience or performance on the website ("performance"). Within the funnels, absolutely necessary, functional and performance cookies are used, in particular to implement certain default settings such as the language, to store answers given even with a poor Internet connection or to analyse the performance of a funnel and the channel used to access these funnels. The use of cookies is mandatory for the provision of our services and thus for the fulfilment of the contract (Art. 6 (1) b) DSGVO). Storage period: Up to 1 month or until the end of the browser session Right of objection: You can determine yourself via your browser settings whether you wish to allow cookies or object to the use of cookies. Please note that deactivating cookies can lead to limited or completely disabled functionality of the funnels. The operator of this website has the possibility to decide individually for each funnel used, which decision options for the use of cookies are given to the user. It is the responsibility of the website operator to use cookies in accordance with the applicable legal restrictions. If the website operator uses extensions from external companies within the funnel, it is the responsibility of the website operator to inform the user of this.

Rights of data subjects

If personal data is processed by Perspective Software GmbH as the responsible party, you as a data subject have certain rights under Chapter III of the EU Data Protection Regulation (DSGVO) depending on the legal basis and purpose of the processing, in particular the right to information (Art. 15 right of access (Art. 15 DSGVO), right of rectification (Art. 16 DSGVO), right of deletion (Art. 17 DSGVO), right to restrict processing (Art. 18 DSGVO), right of data transferability (Art. 20 DSGVO), right of objection (Art. 21 DSGVO) If the processing of

personal data is based on your consent, you have the right to revoke this data protection consent in accordance with Art. 7 III DSGVO. To assert your rights as a data subject in relation to the data processed for the operation of the Funnel, please contact the data protection officer of Perspective Software GmbH (see item B.).

Concluding provisions

Perspective reserves the right to amend this Privacy Policy at any time to ensure that it always complies with current legal requirements or to implement changes to the services in the Privacy Policy, e.g. when new services are introduced. The new Privacy Policy will then apply to any new visit to the Funnel.

 

Use of LinkedIn Pixel

Our website uses the visitor response pixel from LinkedIn, LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA (hereinafter "LinkedIn") to measure conversion. The LinkedIn pixel allows us to collect information about members' visits to your site, including URL, referrer, IP address, device and browser characteristics (user agent), and timestamps. IP addresses are truncated or (if used to reach members across devices) hashed, and members' direct identifiers are removed within seven days to make the data pseudonymous. This remaining pseudonymised data is then deleted within 180 days. LinkedIn does not share the personal information with the site owner, but only provides reports (which do not identify you) about the site's audience and ad performance. LinkedIn also provides retargeting for site visitors (up to 90 days after the visit) so that the site owner can use this data to serve personalized ads from their site without identifying the member. We also use data that does not identify you to improve ad relevancy and reach members across devices. LinkedIn members can control the use of their personal information for advertising purposes through their account settings.


Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are: Browser type / browser version, operating system used, referrer, URL, host name of the accessing computer, time of the server request.

These data cannot be assigned to specific persons. A consolidation of this data with other data sources is not carried out. We reserve the right to check this data subsequently if we have concrete indications of illegal use.

 

Liability for contents

As a service provider, we are responsible for our own content on these pages according to § 7 para.1 TMG (German Telemedia Act) and general laws. According to §§ 8 to 10 TMG, we are not obliged to monitor transmitted or stored external information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information according to general laws remain unaffected. However, liability in this respect is only possible from the time of knowledge of a concrete infringement. If we become aware of any such infringements, we will remove such content immediately.

 

Liability for links

Our offer contains links to external websites of third parties, over whose contents we have no influence, and therefore we cannot assume any liability for these external contents. For the contents of the linked pages is always the respective provider or operator of the sites responsible. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognizable at the time of linking. However, a permanent control of the contents of the linked pages is not reasonable without concrete evidence of a violation of the law. If we become aware of any infringements, we will remove such links immediately.

 

Copyright

The contents and works on these pages created by the site operators are subject to German copyright law. The reproduction, editing, distribution and any kind of use outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of these pages are only permitted for private, non-commercial use. Insofar as the content on this site was not created by the operator, the copyrights of third parties are respected.

In particular, third-party content is marked as such. Should you nevertheless become aware of a copyright infringement, please inform us accordingly. If we become aware of any infringements, we will remove such contents immediately.

 

Information About the EU-Wide Regulation About Online Dispute Resolution

With the EU Regulation No. 524/2013, which has been valid since 06.01.2016, a new EU platform was introduced. It offers a simple, efficient, fast and cost-effective out-of-court solution for disputes arising from online legal transactions between a business and a consumer. This link will take you to the EU conciliation body: http://ec.europa.eu/consumers/odr/

 

Objection advertising mails

The use of contact data published within the scope of the imprint obligation for the transmission of not expressly requested advertising and information material is hereby contradicted. The operators of the website expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam e-mails.